Answered By: Chris Shaver
Last Updated: Oct 24, 2023     Views: 125

First, double check the book's record in Discovery Search from our library's homepage, or the online catalog:

  • Q:  Has it been checked out? You'll see a due date.
  • Q:  Are you looking in the right location? Some items are shelved in special locations.
  • Q:  Do you have the complete call number? You'll need the full call number to locate the book.

If you can't find the book on the shelf, contact the Services Desk or staff in the branch library for help.

Otherwise use the "Place hold" button on the item record. You will be prompted to log into your Library Account (note there are two logins; see Figure 1 below), just as you would to request the book be pulled for you. (You can add that the book is missing in the Hold Notes field). That will start our process for searching for the book. If it is found, we'll hold it for you at the Services Desk and email you.

Additionally, if the book is not located you can request the book from another library through Interlibrary Loan. If you log in to My Library Account before you view missing book records in our online catalog, you will see a link to ILLiad that will fill (auto-populate) the book information for you.


Figure 1.

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