The Software Assistance Triage (SWAT) Office, part of the Engineering Student Computer Support, is located at 2080 Torgersen Hall (0217), 620 Drillfield Dr., Blacksburg, VA 24061.
You can request support by phone at (540) 231-7815, by creating a ticket through their Request Help page, or by email at swat@vt.edu. For more information, please visit the SWAT webpage.