Call Circulation/Reserve at 540-231-6340 or send an email us at libservices@vt.edu to inform us that you have returned a particular book, as well as the date it was returned.
Circulation/Reserve will place a "Claimed Returned" status on the item.
You will continue to receive automatic overdue notices via email while the situation is pending.
The item in question will be searched for four (4) times in the library.
If after four searches the book cannot be found, you will receive a notification letter in the mail along with a fine appeal form.
Submit the fine appeal form to Circulation/Reserve if you wish to proceed further.
You have a 30 day time limit from the date stated in the notification letter to file an appeal with the library.