Answered By: Robert Sebek Last Updated: Aug 30, 2015 Views: 60
First, double check the book's record in Addison:
- has it been checked out? You'll see a due date.
- are you looking in the right location? Some items are shelved in special locations.
- do you have the complete call number? You'll need the full call number to locate the book.
If you are in the right location and can't find the book on the shelf (you may even see a gap where it should be), you can check the reshelving room for the floor you are on in case the book was recently used or recently turn in.
Otherwise use the Request button in Addison, just as you would to request the book be pulled for you. (You can add that the book is missing in the Notes field on the second screen.) That will start our process for searching for the book. If it is found, we'll hold it for you at the Circulation Desk and email you.
If after four searches we still can't find the book, we'll mark it as missing in the catalog. That makes you eligible to request the book from another library through interlibrary loan. If you log in to My Library Record before you view missing book records in Addison, you'll see a link to ILLiad that will fill in tyhe request form for you.