Q. I am trying using an EndNote import filter but many of the fields are blank. What can I do?

You might have an old import filter. Try going to the EndNote page and seeing if there is a more recent one available.

If not, be sure you used a compatible format when you saved or emailed your results. Each of the fields in your output should have a label that can be recognized by the filter (e.g., AU: or AU- or Author:).

Worse case scenario, you will have to edit the import filter, which is not always a simple matter, particularly in the setup for parsing the source data.