Answered By: Robert Sebek Last Updated: Jan 12, 2015 Views: 17
You might have an old import filter. Try going to the EndNote page and seeing if there is a more recent one available.
If not, be sure you used a compatible format when you saved or emailed your results. Each of the fields in your output should have a label that can be recognized by the filter (e.g., AU: or AU- or Author:).
Worse case scenario, you will have to edit the import filter, which is not always a simple matter, particularly in the setup for parsing the source data.